Privacy policy
Article 1 – Safeguarding Privacy
Ensuring the privacy of visitors to www.MaisonMargrite.com is an important task for us. That is why we describe in our privacy policy which information we collect and how we use this information.
Article 2 – Consent
By using the information and services on www.maisonmargritedriedflowers.com, you agree with our privacy policy and the terms and conditions we have included.
Article 3 – Questions
If you want to receive more information or have questions about the privacy policy of Maison Margrite and specifically www.maisonmargriteflowers.com, you can contact us by email. Our email address is maison.margrite@outlook.com.
Article 4 - Monitoring behavior visitor
www.maisonmargriteflowers.com uses various techniques to keep track of who visits the website, how this visitor behaves on the website and which pages are visited. This is a common way of working for websites because it provides information that contributes to the quality of the user experience. The information we register via cookies includes IP addresses, the type of browser and the visited home pages.
We also monitor where visitors first visit the website and from which page they leave. We keep this information anonymous and is not linked to other personal information.
Article 5 – Use of cookies
www.maisonmargriteflowers.com places cookies with visitors. We do this to collect information about the pages that users visit on our website, to keep track of how often visitors return and to see which pages are doing well on the website. We also track which information the browser shares.
Article 6 – Disable cookies
You can choose to disable cookies. You do this by using the options of your browser. You can find more information about these options on the website of your browser provider.
Article 7 – Third Party Cookies
It is possible that third parties, such as Google, advertise on our website or that we use another service. In some cases, these third parties place cookies for this purpose. These cookies are not set by www.maisonmargriteflowers.com.
Article 8 – Our Advertisers
On www.maisonmargriteflowers.com advertises several parties, each of which places its own cookies.
These advertisers use technology for their ads and the links in their ads that are directly recognized by your browser. Among other things, they use automatic recognition of IP addresses that are sent directly to the advertiser.
In addition, cookies, javascript and possibly web beacons are used to monitor how effective the campaigns of these parties are. www.maisonmargriteflowers.com has neither influence nor control over the cookies, javascript and web beacons used by our advertisers.
Article 9 – Privacy policy of advertisers/third parties
For more information about the privacy policy of our advertisers and third parties connected to this website, please visit the websites of these respective parties. www.maisonmargriteflowers.com cannot influence these cookies and the privacy policy of cookies placed by third parties. These cookies fall outside the scope of the privacy policy of www.maisonmargriteflowers.com.
Article 10 – Google DART cookie
The use of a DART cookie by Google enables advertisements to be displayed on our website. In addition, this cookie is used to display advertisements on other websites. You can choose not to use the DART Cookie anymore. You do this by visiting the following website: DART (link).
Article 11 – Web Store Software Wix
Our webshop is developed with software from Wix. Personal data that you make available to us for the benefit of our services will be shared with this party. Wix has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Based on the agreement we have concluded with them, Wix is obliged to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Wix is a certified credit card data processor. Wix uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. Wix reserves the right to share collected data within its own group in order to further improve the service. Wix takes into account the applicable statutory retention periods for (personal) data. The EU/US Privacy Shield applies, your data may be processed in Israel.
Article 12 – Webhosting Wix
We purchase web hosting and email services from Wix. Wix processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. This is not personal data. Wix has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Wix is is bound by the confidentiality agreement.
Article 13 – Email and Mailing Lists Ascend
Our website uses Ascend, a third party that handles the e-mail traffic from our website and the sending of any newsletters. All confirmation emails you receive from our website and web forms are sent through Ascend's servers. Ascend will never use your name and email address for its own purposes. At the bottom of every e-mail sent automatically via our website you will see the 'unsubscribe' link. If you click on this, you will no longer receive e-mail from our website. This can seriously reduce the functionality of our website! Your personal data is stored securely by Ascend. Ascend uses cookies and other internet technologies that provide insight into whether e-mails are opened and read. Ascend reserves the right to use your data to further improve the service and to share information with third parties in this context. We use the services of Ascend for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. has no access to our mailbox and we treat all our e-mail traffic confidentially.
Article 14 – Payment processors Mollie
We use the Mollie platform to handle (part of) the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in this context. All the guarantees mentioned above with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data longer than permitted by law.
Article 15 – Shipping and Logistics Reviews PostNL (Belgium)
If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL (shipments within Belgium) to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL only uses this data for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.
Article 16 – Reviews shipping and logistics PostNL (Netherlands)
If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL (shipments to the Netherlands) to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL uses this information only for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.
Article 17 – Billing and Accounting Wix Bookings
We use the services of Wix Bookings for our records of our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. Your personal data is sent and stored protected. Wix Bookings is bound to secrecy and will treat your data confidentially. Wix Bookings will not use your personal data for purposes other than those described above.
Article 18 – Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data. Participation in tax and criminal investigation in some cases, Maison Margrite may be held to share your data in connection with government tax or criminal investigations on the basis of a legal obligation. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
Article 19 – Retention periods
We keep your data as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to forget. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced in response to your order.
Article 20 – Your rights
Under the applicable Belgian and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the event of a forget request we administer anonymised data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems. You have the right at all times to submit a complaint to the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way. Right of inspection You always have the right to view the data that we process or have processed that relate to your person or can be traced back to it. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, stating the category under which we have stored this data.
Article 21 – Rectification right
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to it, adjusted. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been changed at the e-mail address known to us.
Article 22 – Right to restriction of processing
You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to it. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.
Article 23 – Right to portability
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to it, be carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by other processors or third parties on the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed. Right of objection and other rights in some cases you have the right to object to the processing of your personal data by or on behalf of Maison Margrite. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently suspend the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Article 24 – Cookies Google Analytics
Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to keep track of and receive reports on how visitors use the website. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other data sets and thus track your movements on the internet. Google uses this information to offer targeted advertisements (Adwords) and other Google services and products, among other things. Cookies from third parties in the event that software solutions from third parties use cookies, this is stated in this privacy statement. Changes to the privacy policy We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail. Contact details Maison Margrite Rozenlaan 5 2900 Schoten Belgium M (0497) 90 08 44 E maison.margrite@outlook.com Contact person for privacy matters Sessely Geerts