Terms and Conditions
Overview
This website is operated by Maison Margrite. The terms "we", "us" and "our" on this site refer to Maison Margrite, the Entrepreneur. Maison Margrite offers this website and all information, tools and Services made available to you through this website to you - the user - conditioned upon your acceptance of all terms, conditions, policies and notices contained herein.
By visiting our site and/or purchasing something from us, you use our "Service" and agree to the following terms and conditions (hereinafter referred to as "Terms and Conditions" or "Terms"), including additional terms and conditions policies referenced to or linked below. These Terms and Conditions apply to all users of the site, including users who visit the site, suppliers, customers, merchants and/or content contributors.
Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using parts of the site, you agree that these Terms and Conditions are binding on you. If you do not agree to all of the terms of this Agreement, do not access the website or use any of the Services. To the extent that these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.
The Terms and Conditions also apply to any new features or tools that may be added to the current store. The applicable version of the General Terms and Conditions can always be found on this page. We reserve the right to modify, change or replace the Terms and Conditions in whole or in part by publishing updates and/or changes on our website. You are responsible for checking this page regularly to see if anything has changed. Your continued use of the website after we post changes means you accept those changes.
Our store is hosted by Wix. They provide us the online trading platform that allows us to sell our Products and Services to you.
Article 1 - Definitions
In these terms and conditions, the following definitions apply:
Consumer: any natural and legal person who places an order and therefore concludes an Agreement with the Entrepreneur.
Entrepreneur: Maison Margrite
Distance Agreement: an Agreement in which, within the framework of a system organized by the Entrepreneur for the distance sale of Products and/or Services, up to and including the conclusion of the Agreement, you exclusively use one or more techniques for distance communication.
Order via webshop: order of the Consumer that has been made via e-commerce/webshop on the website www.maisonmargriteflowers.com.
Order on request: order from the Consumer that did not take place via e-commerce/webshop. This concerns an order with Products where customization is applied.
Products with customization: Products that are not visible or not offered via e-commerce/webshop of www.maisonmargriteflowers.com.
Day: calendar day
Force majeure: the unforeseen situation over which the Entrepreneur has or should have no control and which forms an insurmountable obstacle to the fulfillment of his obligations. For the Entrepreneur there is force majeure in the event of, among other things, strikes or collective actions, transport difficulties, fire, severe weather conditions, terrorism, riots, epidemics, pandemics, government measures and business failures, all this concerning its company or one of its suppliers or otherwise involved third parties as a result of which the Entrepreneur can no longer fulfill its obligations.
Article 2 – Identity of Entrepreneur
Entrepreneur name: Maison Margrite
Contact address: Rozenlaan 5, 2900 Schoten, Belgium
VAT number: BE0794.499.878
Contact: +32 497/90.08.44 -maison.margrite@outlook.com
Article 3 – Online shop/webshop conditions
By agreeing to these Terms and Conditions, you represent that you are the age of majority under the laws of your country of residence, or that you have given us your consent to allow minors for whom you are responsible to use this site at the age of majority under the laws of your country of residence.
You may not use our Products for any unlawful or unauthorized purpose. You also must not, in using the Service, violate any laws of your jurisdiction (including copyright laws).
You must not transmit any worms, viruses or malicious code.
Your failure to comply with any provision of these Terms and Conditions will result in the immediate termination of your Services or the Agreement.
Article 4 – Generalities
We reserve the right to refuse to provide our Services to anyone for any reason at any time.
You acknowledge that your content (excluding credit card information) may be transmitted without encryption and may involve (a) transmission over various networks; and (b) changes to the data to meet technical requirements imposed by connected networks or devices. Credit card information is always encrypted when transmitted over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service or access to the Service or element on the website through which the Service is provided without our express permission. written consent.
The headings in this Agreement are for your convenience only and do not invalidate or otherwise affect these Terms.
Article 5 – Scope
These general terms and conditions apply to every offer from the Entrepreneur and to every Agreement concluded between the Entrepreneur and Consumer. Before the Distance Agreement is concluded, the text of the general terms and conditions will be made available to the Consumer. If this is not reasonably possible, before the Agreement is concluded, it will be indicated that the general terms and conditions can be viewed at the Entrepreneur and that they will be sent free of charge as soon as possible at the request of the Consumer.
If the Agreement is concluded electronically, contrary to the previous paragraph and before the distance Agreement is concluded, the text of these general terms and conditions can be made available to the Consumer electronically in such a way that they can easily be stored by the Consumer on a durable data carrier. If this is not reasonably possible, before the Agreement is concluded, it will be indicated that the general terms and conditions can be inspected electronically and that they will be sent free of charge, electronically or otherwise, at the request of the Consumer.
The general terms and conditions can be consulted on the website of the Entrepreneur. These general terms and conditions also apply to non-Consumers, whether or not a legal entity, insofar as the parties do not expressly deviate from them in writing. In that case, the rights and obligations of the Consumer are fully applicable to the non-Consumer. Any order placed online or in any other way presupposes prior knowledge and explicit acceptance of these general terms and conditions. These general terms and conditions can only be deviated from in writing by means of deviating special terms and conditions of the Entrepreneur or by stating deviating terms and conditions in an offer or quotation from the Entrepreneur to the Consumer.
Article 6 – Accuracy, completeness and timeliness of information
We are not responsible if information on this site is incorrect, incomplete or outdated. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete or more recent sources of information. If you rely on the material on this site, you do so at your own risk.
This site may contain certain historical data. Historical data is by its nature not current and is provided for reference only. We reserve the right to change the content of this site at any time, but we are under no obligation to update any information on our site. You agree that you are responsible for monitoring changes to our site.
Article 7 – Optional Tools
We may give you access to third-party tools that we do not control and over which we have no control or input.
You agree that access to such tools is provided to you on an "as is" and "as available" basis, without any warranty, condition or endorsement thereof by us. We are not liable in any way for or in connection with your use of optional third-party tools.
You use optional tools provided through the Site at your own option and risk, and you must ensure that you have read and agree to the terms and conditions under which such tools are provided by the relevant third-party providers.
If we proceed to offer new Services and/or features through the website (such as releasing new tools and resources), these Terms and Conditions will apply to such new features and/or Services.
Article 8 – Linking third parties
Certain content, Products and Services available through our Service may contain material from third parties.
Third party links on this site may direct you to external websites with which we have no affiliation. We undertake no obligation to examine or review the content or its accuracy, and we make no warranties or assume any liability for any third party materials or websites or any other third party materials, Products or Services.
We are not liable for any damages or harm related to the purchase or use of any goods, services, tools or content or other transactions associated with third party websites. Please carefully review the policies and practices of the third party before entering into any transaction with them. Complaints, claims, problems or questions about Third Party Products should be forwarded to that third party.
Article 9 – Products or Services (if applicable)
Certain Products or Services may be offered exclusively online through the website. These Products or Services may be available in limited quantities and may only be returned or exchanged in accordance with our Return Policy. The Return Policy can be consulted here (link).
We make every effort to display the colors and images of our Products in store as accurately as possible. However, we cannot guarantee that your computer screen will display all colors correctly.
We reserve the right, but are not obligated, to limit the sale of our Products or Services to specific persons, regions or jurisdictions. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantity of the Products or Services we offer. All descriptions and prices of Products are subject to change by us at any time in our sole discretion, without notice. We reserve the right to discontinue offering a Product at any time. Any offer made on this site for any Product or Service is void where such offer is prohibited.
We do not warrant that the quality of any Products, Services, information or other materials you purchase or obtain will meet your expectations, or that any errors in the Service will be corrected. For a Product with customization, not available through the webshop on the website, a complete and accurate description of the Product is described in the quotation. In case of uncertainty, the Consumer can contact the Entrepreneur for more information (see also Article 5).
Article 10 – User Comments, Feedback and Other Submissions
When you submit something at our request (for example, as part of a contest) or of your own volition submit creative ideas, suggestions, proposals, plans or other materials, whether online, by e-mail, by regular mail or in any other means (together referred to as "comments"), you agree that we may edit, copy, publish, distribute, translate and otherwise use any comment you send to us at any time and without restriction. We are under no obligation to (1) keep any response confidential; (2) pay compensation for any response; or (3) reply to any comment.
We may, without obligation, review, edit or remove any content that we determine in our sole discretion is unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable or in violation of these Terms and Conditions. Terms or to the intellectual property rights of any party.
You agree not to post comments that infringe the rights of any third party, including copyrights, trademark rights, privacy rights, personality rights, or other subjective or property rights. You further agree not to post any comments that contain defamatory or otherwise unlawful, abusive or obscene material, or that contain computer viruses or other malware that could affect the operation of the Service or any related website. You must not use false e-mail addresses or impersonate someone else, or otherwise mislead us or third parties as to the source of any response. You are solely responsible for any comments you post and for their accuracy. We do not accept any responsibility or liability for comments posted by you or any third party.
Article 11 – Personal data
Our Privacy Policy governs how we collect and use personal information. Read our Privacy Policy here (link).
Article 12 – Errors, Inaccuracies and Omissions
Our site or the Service may contain typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, shipping charges, shipping times and availability. If information in the Service or on any related website is inaccurate, we reserve the right to correct errors, inaccuracies or omissions, change or update information, or cancel orders at any time, without notice (including after you place an order).
We do not undertake to update, amend or clarify information in the Service or on any related website, including pricing information, unless we are required to do so by law. The date on which information was updated or renewed is stated in the Service or on any related website, but this does not mean that all information in the Service or on any related website has been changed or updated.
Article 13 - The price
The prices for our Products on the webshop are subject to change without notice.
The stated prices are, unless expressly stated otherwise, including VAT.
Quotations are valid for 14 calendar days, unless expressly stated otherwise.
Fraud, attempted fraud or fraudulent orders will be reported to the local police and the competent authorities.
We will not be liable to you or any third party for any adjustment, price change, suspension or discontinuation of the Service.
Article 14 - The order or Agreement
The Agreement is concluded, subject to the provisions of Article 4, at the moment of acceptance by the Consumer of the offer and compliance with the corresponding conditions. If the Consumer accepts the offer, the Agreement is subsequently confirmed by the Entrepreneur electronically. After completing the order, the Consumer receives an order confirmation that is visible on the website. This confirmation is also sent electronically, immediately after the order, to the specified e-mail address.
A Consumer must be 18 years or older to place orders.
In the case of an 'order on request', the order is noted by the Entrepreneur's employee in consultation with the Consumer, either by telephone, by e-mail or via the form on our website www.maisonmargriteflowers.com.
In the case of an 'order on request', the order is only confirmed by the Entrepreneur when the Consumer has received a written affirmative answer by electronic means (e-mail) and any required advance has been paid by the Consumer.
An 'order on demand' or orders containing Products with customization cannot be canceled by the customer. The full selling price remains due.
The Entrepreneur can inform himself within the legal framework whether the Consumer can meet his payment obligations. If, based on this investigation, the Entrepreneur has good reasons not to enter into the Agreement, he is entitled to refuse an application, order or acceptance of an offer or to attach special conditions to its implementation.
We reserve the right to refuse any orders you place with us. Purchases may be limited or canceled by us at our sole discretion, per person, per household or per order. These restrictions may also be imposed for orders placed by or through the same customer account or credit card, and/or orders with the same billing and/or shipping address. If we change or cancel an order, we may notify you using the e-mail address and/or billing address or telephone number you provided when placing the order. We reserve the right to limit or refuse orders that we believe have been placed by merchants, resellers or distributors.
You agree to provide current, complete, and accurate purchase and account information with every purchase from our store. You agree to promptly update your account information and other information, including your e-mail address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as necessary. Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.
These Terms and Conditions and any policies or operating rules posted by us on this website or in relation to the Service constitute the entire agreement between you and us and govern your use of the Service. They supersede all prior and existing oral and written agreements, communications and proposals between you and us (including prior versions of the Terms and Conditions). If any provision of these Terms and Conditions is open to interpretation, it cannot be construed against us.
Article 15 – Exclusion of warranty; liability limitations
We do not warrant that our Service will be uninterrupted, timely, secure, or error-free during your use. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. You agree that we may periodically remove the Service indefinitely and terminate it at any time without notice to you.
You expressly agree that you use the Service entirely at your own risk, and that you bear the sole risk of the unavailability of the Service. The Service and all products and services provided to you through the Service are (unless we expressly state otherwise) provided to you on an "as is" and "as available" basis. , without any express or implied warranty of any kind, including warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title or non-infringement.
In no event shall Maison Margrite, our directors, officers, affiliates, agents, representatives, contractors, interns, suppliers, service providers or licensors be liable for any harm, loss, damage or claim or any direct, indirect, incidental, special, punitive, or consequential damages of any kind, including damages for loss of profit, loss of revenue, loss of savings or data, replacement cost, or any similar damages, whether in contract, tort (including negligence) ), on a strict liability basis or otherwise, arising out of your use of the Service or any products obtained through the Service, or for any other claim related in any way to your use of the Service or any product, with including claims of errors or omissions in content, or any loss or damage of any kind resulting from the use of the Service or any content (or any product) posted, transmitted or otherwise made available through the Service, even if we have been advised of the possibility of such damage. Because some jurisdictions do not allow the limitation of liability for incidental or consequential damages, our liability for such damages is limited to the fullest extent permitted by law.
The Entrepreneur cannot be held liable for errors made by the producer. Nor can the Entrepreneur be held liable for the non-stocking of a Product at the Entrepreneur himself or at the producer.
The Entrepreneur is not liable for errors made by the producer, carrier or supplier of the Products to the Consumer or his appointee. The Entrepreneur is only liable for his own demonstrable intentional or serious error, fraud or deceit that has caused demonstrable damage to the Consumer.
The Entrepreneur's liability cannot be invoked for any inconveniences, disadvantages or damage inherent in the use of the Internet network, in particular an interruption of the service, an external intrusion or the presence of computer viruses.
Article 16 – Indemnification
You agree to indemnify and defend Maison Margrite and our parent, subsidiaries, affiliates, partners, directors, officers, agents, commercial agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees against any claim or demand of any third party, including for reasonable attorneys' fees, arising out of your breach of these Terms and Conditions or the documents incorporated by reference therein, or from a breach by you of any provision of law or regulation or of the rights of a third party.
Article 17 – Severability
If any provision of these Terms and Conditions is held to be unlawful, void or unenforceable, such provision shall survive to the fullest extent permitted by law and shall be deemed severable from these Terms and Conditions, without affecting the validity. and enforceability of the remaining provisions.
Article 18 – Termination
The commitments and obligations assumed by the parties prior to the date of termination shall in all cases survive the termination of this Agreement.
These Terms and Conditions will remain in effect until terminated by you or us. You can cancel these Terms and Conditions at any time by letting us know that you no longer wish to use our Services, or by stopping visiting our website. If we believe or suspect in our sole discretion that you have breached any provision of these Terms and Conditions, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination. In addition, we may also refuse you access to our Services (or any part thereof).
Article 19 - Delivery
The Entrepreneur will at all times produce a Product that is as similar as possible to the requested Product. If this is not possible, a Product that is as equivalent as possible will be delivered. Products may differ from the visual material of the website/webshop, depending on the availability of material (components) or due to the fact that the components are natural products.
Delivery on location is possible in the municipalities specified on the website of the Entrepreneur in the address section of the order form. Only municipalities within Belgium and the Netherlands are possible.
A transport cost is associated with each delivery. The rates for the delivery of an order are stated in the quote or available on the website www.maisonmargriteflowers.com.
The delivery time of an order via the webshop is visible on the webshop of the Entrepreneur.
The Consumer is responsible for the correctness of the information provided to the Entrepreneur (address, name of the beneficiary, etc.). The Entrepreneur cannot be held liable if goods cannot be delivered or cannot be delivered on time if it appears that the information provided is incorrect or incomplete. If the transport is more difficult, slower or with more costs due to the incomplete or insufficient information, these will be recovered from the customer.
A delivery date and time is always regarded as an estimation and cannot be regarded as an exact date and time of delivery. The Entrepreneur takes on a best efforts obligation to make every effort to comply with the stated terms as much as possible.
Under no circumstances can the Entrepreneur be held liable if certain goods or Services cannot be delivered at the agreed time due to external factors or force majeure.
Delivery on public holidays cannot be guaranteed.
The Entrepreneur cannot be held liable for loss and theft upon delivery of an order or Products to the door of the Consumer.
Delay in the execution of the order or work can never be a reason for compensation or for dissolution of the Agreement.
From the moment of delivery, the Entrepreneur is no longer responsible for the maintenance and care of the delivered Products.
An 'order on request' can be sent to the Consumer by post, after the full amount due for the order has been transferred to the Entrepreneur.
For an 'order on demand' or orders containing 'tailor-made Products', the chosen color theme can no longer be changed.
Article 20 - Collection
Collections must always take place in consultation with the Entrepreneur. The contact details for the collection can be found on the website. If the Consumer does not collect an order on the agreed date, the Entrepreneur has the right to claim the full agreed price. The Consumer has the right to collect the order at a later time, in the condition in which the Product is. The Consumer is expected to be aware of the lifespan of flowers and to accept the consequences of late collection.
Article 21 - Payment
Online payments can be completed via credit card (Mastercard, Visa) or Bancontact. The delivery and service costs are both added to the Product value and are paid by the Consumer. All payments are completed through a secure payment system.
Article 22 – Prohibited Use
In addition to other prohibitions contained in the Terms and Conditions, you may not use the site and its content:
(a) for unlawful purposes; (b) to induce others to commit or participate in unlawful acts; (c) to violate any international, national or local laws and regulations; (d) to infringe our intellectual property rights or the intellectual property rights of others; (e) to harass, insult, damage, disparage, defame, belittle or discriminate against any person based on gender, sexual orientation, religion, ethnic or national origin, race, age or constraint; (f) to transmit false or misleading information; (g) to upload or transmit any viruses or other harmful code that may or will be used in any way that affects the functionality or operation of the Service or any related website, other websites or the Internet; (h) to collect or track the personal data of others; (i) for spam, phishing, pharming, pretexting, spidering, crawling or scraping; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website pursuant to this Prohibited Use provision.
Article 23 - Retention of title
The Products to be delivered or delivered to the Consumer remain the full property of the Entrepreneur as long as the full price and the delivery costs have not been paid to him.
Article 24 - Complaints and possible refund
Any complaints about the implementation of the Agreement must be submitted to the Entrepreneur as soon as possible, clearly and in writing, and at the latest within 7 days after the Consumer has received the Products. Afterwards, any complaints can no longer be taken into account. Complaints submitted to the Entrepreneur will be processed and answered within a period of 7 days from the date of receipt.
If a complaint requires a foreseeable long processing time, the Entrepreneur will respond within the period of 14 days with a notice of receipt and an indication when the Consumer can expect a more detailed answer. An order that is collected must be checked by the Consumer or his collector prior to payment. These Products are deemed to be in conformity and free of visible defects.
Article 25 - Applicable law
These Terms and Conditions and any other agreements under which we provide the Services to you shall be executed and construed solely in accordance with the laws of Rozenlaan 5, Schoten, 2900, Belgium.
Article 26 – Changes to these Terms of Service
The applicable version of the General Terms and Conditions can always be found on this page.
We reserve the right to modify, change or replace the Terms and Conditions in whole or in part at our sole discretion by posting updates and changes on our website. You are responsible for checking our website regularly to see if anything has changed. Your continued access to our website or use of the Service after we post changes to these Terms and Conditions means you accept those changes.